Senior Community Grants Support & Performance Officer
This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.
You will be assigned a base location at one of NHSBT’s main centres. The base location will be confirmed after the final interview and mutually agreed upon with the line manager during the verbal offer stage.

Job Summary

NHSBT are looking for a Senior Community Grants Support and Performance Officer to support our unique Community Grants Programme.

The programme works with a wide network of inspiring community partners who are leading powerful, grassroots work to raise awareness and inspire donation - and this role plays a key part in supporting and showcasing that impact.

In this role, you will be providing effective operational support and performance management of the Community Grants Programme, working closely with the Community Engagement Grants Manager. This includes leading on the day-to-day operations of the programme, alongside overseeing and implementing clear, effective processes to manage the programme and impact. You will need to be highly organised and proactive and possess excellent problem-solving skills.

You can be based at one of NHSBT's main centres, as this role has a national focus. While some in-person meetings may be required, most of the work can be done remotely.

Main duties of the job

In this role, you will be responsible for increasing understanding, supporting behaviour change and growing and diversifying the blood, deceased organ and living kidney donor base through effective operational and performance management of the Community Grants Programme. Your responsibilities will include:

• Lead the operational and performance management of a crucial programme, delivering clear outcomes against our key strategic priorities.
• Responsible for overseeing and implementing robust grant management and evaluation processes and systems across the end-to-end grant process
• Support the delivery of the Community Grants Programme within the Donor Experience directorate.
• Lead on key functions of the programme throughout the end-to-end grant process, whilst also managing the day-to-day operational effectiveness of the programme.
• Lead on managing multiple external relationships; providing effective project advisory support to external funded partners, and a grant management agency to ensure optimal grant activities.
• Support multiple internal team relationships to establish cross-collaborative working processes to amplify the impact of the grants programme.
• Manage all grants programme communication whilst developing engaging communication strategies and platforms.
• Develop performance frameworks and produce regular reports to share to key internal and external audiences on the grants programme activity.

You will be required to undertake occasional travel to any NHSBT sites, work irregular hours including overnight stays when required to meet the requirements of the post (notice will be given).

About You

Experience and Knowledge

• Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint)
• Successful track record of Community Engagement at a operational level within an organisation of comparable scope, size and complexity.
• Experience in a stakeholder engagement role and of developing, delivering and evaluating stakeholder engagement programmes
• Demonstrable commitment to diversity and equality
• Specialist understanding of using attitudinal insight and applying behaviour change techniques and of developing and using data to inform continuous improvement and decision-making
• Experience of working with community groups in a professional or personal capacity

Qualifications and Training

• Specialist knowledge in the field of stakeholder engagement, plus significant relevant experience
• Degree or equivalent experience to Degree level
• Demonstrates commitment to own continued professional development (CPD)

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

This vacancy will close at 23:59 on 13^th July 2025.

Interviews are anticipated to be held on w/c 28^th July 2025 subject to confirmation.

For informal enquiries please contact Suzanne Roe, Head of Community Engagement on suzanne.roe@nhsbt.nhs.uk and Umar Malik, Community Engagement Grants Manager on umar.malik@nhsbt.nhs.uk